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Tags in Zenbox — Email & Contact Labels with AI Auto-Tagging

Organize faster with tags. Label emails and contacts, color-code, and optionally let AI auto-apply tags based on your descriptions.

By Zenbox Team · 3 min read

Tag System
Organize faster with Tags. Zenbox supports two tag types—Email Tags and Contact Tags—so you can group messages, spotlight VIPs/clients, and drive automations. Create your own tags (with colors) and optionally let AI auto-apply them based on your description.

Tag Types

  • Email Tags — Labels that classify a single email or a selection (e.g., Do Now, Finance, RFP). These power filters, rules, and Today’s Focus.
  • Contact Tags — Labels attached to a person (e.g., Client, VIP, Partner). They influence prioritization and can be used as filter chips in the inbox.

System tags (e.g., Do Now, Schedule, Delegate, Delete) are provided by Zenbox and can’t be removed. You can add unlimited custom tags.

Apply Tags to Emails

You can apply tags from the reading view.

Mail reading view
Open an email → tap ⋯ to access actions.
More actions menu
Choose Tags to add or remove labels.
Tags picker
Search existing tags or create a new one.

Apply Tags to Contacts

Open a contact and use the tag chips to add or remove labels (e.g., Client, VIP, Lead). These tags appear beside the sender in the inbox and can be used in filters/rules.

Create a New Tag

Create a new tag
Name, color, and an optional description guide AI auto-tagging.
  • Name: Short label (e.g., “Finance”, “RFP-2025”).
  • Color: Choose a color to spot the tag quickly.
  • Description: Describe what belongs here (used by AI).
  • Enable Auto-Tagging with AI: When on, Zenbox will suggest/apply this tag to matching new emails.

Auto-Tagging with AI

When enabled on a tag, Zenbox evaluates new messages (subject, sender, brief content signals) and applies the tag if it matches your description.

  • Scope: Works for incoming emails and can consider contact tags as hints.
  • Control: You can always review or undo tags. Contacts set to Exclude from AI are not auto-tagged.
  • Privacy: Tag logic respects your workspace privacy settings and policies.

Manage Your Tags

A simple screen to organize your email and contact tags: search/filter, edit names/colors/descriptions, toggle AI Auto-Tagging, and delete tags.

  • New: Create new tag.
  • Edit: Rename, change color, or update description/AI setting.
  • Delete: Remove a custom tag (emails/contacts remain; only the label is removed).
Manage tags
Manage tags

Tips & Best Practices

  • Keep names short and unambiguous (e.g., “Billing”, not “Bills&Invoices2025”).
  • Use Contact Tags for long-term relationships (Client, Vendor, VIP) and Email Tags for topics or actions.
  • Turn on AI only for tags with clear, well-written descriptions.
  • Review auto-applied tags weekly and merge duplicates to reduce clutter.